Who we are
Lead Zero is a marketing company based in Nova Scotia, Canada. We help real estate agents run advertising campaigns. This policy explains what personal information we collect through our website and services, how we use it, and the choices you have. We follow Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
What we collect
When you apply for our pilot or contact us, we collect:
Your name, email address and mobile number
Your brokerage and roughly when you were licensed
Anything you tell us in messages or on calls
If you join a pilot, we also keep the campaign results you agree to share with us, such as the number of leads, calls and appointments.
How we use it
To review your application and reply to you
To set up, run and improve your campaign
To send you messages about our services, which you can opt out of at any time
To publish case studies and testimonials, only with your written permission
Buyer leads from campaigns
Campaigns run from each agent's own Meta ad account. People who respond to an ad share their details with that agent, under the agent's own privacy policy and Meta's terms. We access those leads only as needed to run and measure the campaign. We do not sell them, contact them ourselves, or use them for any other purpose.
Who we share it with
We never sell your personal information. We share it only:
With service providers that help us run the business, such as our form, email and scheduling tools, who may only use it to provide their service to us
With Meta, as needed to run campaigns in your ad account
When required by law
Some of these providers store information outside Canada, where it may be subject to the laws of that country.
How long we keep it
We keep application details for up to two years after our last contact with you, and campaign results for as long as we use them in case studies you've approved. After that, we delete them.
How we protect it
We use password-protected accounts with two-step sign-in, and limit access to the people who need it to do their work.
Your choices
You can ask to see the personal information we hold about you, correct it, or have it deleted. You can withdraw your consent to marketing messages at any time by replying "unsubscribe" or contacting us below.
Cookies
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Contact us
For questions or requests about your personal information, contact our privacy officer:
[PRIVACY OFFICER NAME]
[PRIVACY CONTACT EMAIL]
[MAILING ADDRESS]
If you're not satisfied with our response, you can contact the Office of the Privacy Commissioner of Canada.
Changes to this policy
We'll post any changes on this page and update the date at the top.